Creating a Custom Email Receipt
To customize your Stripe email receipt, start with Stripe’s built-in HTML email editor. Stripe offers a straightforward way to include placeholders that automatically populate with transaction details. Below is a simple template with key placeholders for essential payment information.
Your Receipt
Thank you for your purchase!
Amount Paid: {{amount}}
Transaction Date: {{date}}
Transaction ID: {{transaction_id}}
We appreciate your business!
Key Placeholders
- {{amount}}: The total amount paid by the customer.
- {{date}}: The date the transaction occurred.
- {{transaction_id}}: The unique transaction ID for the payment.
- Branding: Add your company logo or change colors to align the email with your brand identity.
Testing Your Template
After customizing the template, test it by processing a small payment. Verify that all placeholders are correctly replaced with the relevant transaction data. Adjust the layout as necessary for clarity and visual appeal.
Once the template meets your needs, apply it in Stripe’s receipt settings. This ensures that future receipts sent to customers automatically reflect your customized design.
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Customizing the Header of the Receipt
Modify the header to reflect your brand. Ensure the logo appears clearly and is linked to your website. Use an img tag for the logo and ensure it has the appropriate alt text. Include the title of the receipt (e.g., “Receipt for Your Purchase”) and date of the transaction. Also, place your business name and contact details within the header to enhance clarity.
Adding Transaction Data to the Template
Incorporate key transaction details, such as customer name, order number, item description, quantity, price, and total amount. Use dynamic placeholders for these elements to populate from Stripe’s API. Align the data in an easy-to-read format using table tags, keeping each item clearly separated.
Styling the Email with Inline CSS
Inline CSS is essential for ensuring that styles render correctly across email clients. Use simple styles for fonts, padding, and borders. For headings, use bold and larger font sizes. For tables, set borders, padding, and font alignment for readability. Avoid external CSS files as they may be stripped by certain email clients.
Ensuring Compatibility Across Email Clients
Test your email receipt in various email clients (e.g., Gmail, Outlook, Apple Mail) to ensure consistency in appearance. Use tools like Litmus or Email on Acid for testing. Avoid advanced CSS features that may not be supported across all clients, such as flexbox or CSS grids. Stick to basic styling to ensure compatibility.
Handling Localization and International Content
Make sure the receipt template supports multiple languages and formats. Use language tags in the html tag and translate static content like “Total” and “Order Number.” Format dates and numbers according to the customer’s locale. Provide localized versions of the email for customers from different regions to ensure proper understanding.
Testing and Debugging the Template
Before sending the email to your customers, send test receipts to yourself and others. Check for rendering issues, broken links, or missing transaction data. Debug any errors by reviewing the HTML structure and ensuring the correct use of dynamic variables from Stripe’s API. Regular testing and updates are necessary to maintain accuracy.